We believe in clear communication and want every customer to understand what to expect before service begins. The following terms simply outline how our services work and help ensure a smooth experience for everyone. Neuman’s Pressure Washing provides professional exterior cleaning services throughout Carrollton, Villa Rica, Temple, Bremen, and surrounding West Georgia communities. 

This Service Agreement ("Agreement") outlines the terms and conditions for services provided by Neuman’s Pressure Washing ("we," "us," or "our") to the customer ("you"). By signing this document, scheduling a service, or accepting a quote (via signature, email, or verbal agreement), you agree to be bound by these terms.

Scheduling a service or signing this Agreement creates a legally binding contract for the agreed-upon work at the quoted price.

If you cancel without valid reason (for example, failure to provide access or unforeseen emergencies as mutually agreed), any deposits paid may be retained as compensation for preparation costs.

To ensure efficient scheduling and service for all customers, Neuman’s Pressure Washing reserves specific time slots for each project.

• Appointments may be rescheduled or canceled with at least 24 hours notice
• Appointments canceled or rescheduled within 24 hours may be subject to a $50 rescheduling fee
• If our crew arrives and service cannot be performed due to absence, locked gates, inaccessible areas, utilities not available, or other conditions preventing service, a $75 trip charge may apply
• Weather-related delays will be rescheduled at no cost

Services include pressure washing and/or soft washing of agreed-upon surfaces such as siding, decks, driveways, and patios. Specific services will be outlined in the quote.

Neuman’s Pressure Washing reserves the right to refuse or stop work if unsafe conditions, undisclosed hazards, aggressive animals, structural concerns, or misrepresented project conditions are discovered.

Unless otherwise agreed in writing, full payment is due upon completion of work.

Accepted payment methods:
Cash • Check • Credit Card

Payments not received within 7 days of completion may incur a late fee of 1.5% of the outstanding balance per month.

Neuman’s Pressure Washing reserves the right to file a lien on the property for unpaid balances, which will be removed upon full payment.

You must provide access to the property at the scheduled time. Failure to do so may result in a $75 rescheduling fee.

You agree to provide access to an on-site water supply at no cost. If we must provide an external water source, a $100 fee will apply.

Customers must prepare the property before service by:

• Removing vehicles, grills, furniture, planters, pet bowls, and personal items from work areas
• Ensuring children, pets, and others remain clear of the work area
• Turning off and covering outdoor electrical outlets, fixtures, cameras, and appliances
• Closing all windows and doors before service begins
• Not opening windows or doors until work is completed

If items must be moved by our crew, labor fees may apply, and we are not liable for damage or loss. We are not responsible for damage to items left in work areas.

Customers must disclose any known allergies or sensitivities to cleaning solutions for people, pets, or plants prior to service.

Tenants must obtain landlord approval before scheduling service. Neuman’s Pressure Washing is not responsible for disputes between tenants and landlords.

We are not liable for damage caused by:

• Improperly installed siding, shingles, windows, or doors
• Wood rot, defective construction, or loose gutters or hardware
• Existing leaks, faulty seals, or water infiltration
• Fading or chalking of aluminum or vinyl siding

Customers must disclose known property issues before service begins.

Soft washing may involve water contact with windows. We are not liable for leaks, fogging, or damage caused by pre-existing faulty seals, cracks, or fittings.

We are not liable for damage to vehicles or equipment left near work areas.

While precautions are taken to protect plants and landscaping, we are not liable for damage caused by water, cleaning solutions, or runoff. Temporary odors or minor discoloration may occur.

Some stains may not be removable, including rust, red clay, artillery fungus, paint, and vine tendrils. Removal is not guaranteed.

We are not responsible for damage to loose shingles, tiles, or gutter systems.

Certain exterior surfaces such as vinyl siding, painted surfaces, and metal may develop oxidation from sun exposure and age. Cleaning may reveal streaking or uneven coloring previously hidden by dirt. Neuman’s Pressure Washing is not responsible for oxidation-related appearance changes.

Exterior cleaning involves water near fixtures, outlets, and penetrations. Customers acknowledge the property must be weather-tight. We are not responsible for water intrusion through improperly sealed windows, doors, siding, or electrical fixtures.

Concrete may have color variations due to age, patching, oil absorption, or previous sealing. Cleaning may reveal these differences. Uniform appearance cannot be guaranteed.

Rust stains from irrigation systems, red clay, fertilizer, or metal runoff may require specialized treatment and may not be fully removable. Additional charges may apply.

Surfaces may remain wet or slippery after cleaning. Customers assume responsibility for ensuring caution around freshly cleaned areas.

Exterior cleaning removes existing algae, mold, mildew, and organic growth at the time of service. Environmental conditions such as humidity, shade, irrigation, and tree coverage may cause growth to return over time. Neuman’s Pressure Washing does not guarantee surfaces will remain free of organic growth for any specific period.

Professional exterior cleaning may involve industry-standard solutions such as sodium hypochlorite, acid, and surfactants. By accepting this agreement, the customer acknowledges and accepts the use of these cleaning agents as part of the cleaning process.

Pressure washing and exterior cleaning significantly improve the appearance of surfaces; however, results may vary depending on surface condition, age, staining, oxidation, and environmental factors. Neuman’s Pressure Washing does not guarantee that surfaces will appear new or completely free of discoloration after cleaning.

Customers must inspect completed work within 48 hours.

Concerns must be reported in writing to:
Neumanspressurewashing@gmail.com
678-378-3336

After 48 hours, work is considered accepted.

Neuman’s Pressure Washing does not provide warranties.

Neuman’s Pressure Washing may photograph or video the property before, during, and after service to document conditions and completed work. These images may be used for documentation, dispute resolution, training, or marketing purposes.

Service may be rescheduled due to unsafe weather conditions.

You grant permission for photos or videos of completed work to be used for marketing purposes. No personal information or addresses will be shared. Customers may opt out by notifying us before service begins.

Disputes will be resolved through mediation before legal action.

All services comply with local environmental and safety regulations.

We are not liable for delays caused by equipment failure, labor shortages, weather, or government restrictions.

Neuman’s Pressure Washing carries appropriate liability insurance. Claims may be processed through our insurance provider if necessary.

Please review and initial below to confirm understanding of key service conditions.

By initialing below, the customer confirms they understand and agree to the following:

☐ Work areas will be cleared of vehicles, furniture, and personal items before service.
☐ All windows and doors will be closed before cleaning begins.
☐ Some stains (rust, red clay, artillery fungus, etc.) may not be fully removable.
☐ Cleaning may reveal oxidation, color variations, or pre-existing damage.
☐ Organic growth (algae or mildew) may return over time due to environmental conditions.
☐ Surfaces may remain wet or slippery after cleaning.
☐ Payment is due upon completion of service.

Customer Initials: __________

Customer Name: ______________________________
Service Address: ______________________________
Phone Number: ______________________________

Customer Signature: ______________________________
Date: ______________________________